Terms & Conditions for Software Development Projects

• • A 50% advance payment is mandatory before starting the project. This allows us to reserve resources and begin planning and prospectus formulation.
• • The remaining 50% payment is due upon completion of the final stage of the project.

If we fail to meet the agreed deadline, you may:

• 1. Cancel the project and request a full refund of the advance, or
• 2. Continue with the project, in which case the remaining 50% payment will be waived, and the project will be delivered upon completion.

Refund of the advance is possible only if cancellation is requested before 40% of the project time duration is completed:

• • If you cancel before the completion of the prospectus, you are eligible for an 80% refund of the advance.
• • If cancellation occurs after prospectus completion but before 40% of the project timeline, the refund will be calculated using the formula below.

• • Any changes requested to the prospectus after the initial 7-day period may result in additional charges and extension of the project deadline.
• • The project will be divided into multiple stages. After each stage, you will be notified and asked for feedback to ensure alignment with your vision.

• • For website projects, domain acquisition charges must be paid by you.
• • AWS hosting costs for websites and apps will be covered by us for 1 year.
• • If your project requires higher bandwidth or server upgrades due to increased traffic, the additional hosting costs will be borne by you.

• • We provide 1 year of comprehensive technical support post-project delivery.
• • After 1 year, you may continue support by paying a monthly maintenance fee, or opt out of ongoing support.
• • Monthly maintenance charges depend on website/app traffic and usage.
• • Maintenance includes: Bug fixes, Minor requested changes, Surge protection
• • If you decide to discontinue maintenance services, please notify us at least one month in advance to ensure a smooth handover without downtime.

• • If you already have graphics or design assets, they must be shared at the earliest. Delays in asset delivery may result in deadline extensions.
• • SEO optimization is included at no additional cost.
• • App deployment typically involves a 15–20 day approval period on both the iOS App Store and Google Play Store. This delay is controlled by Apple and Google and is not attributable to us.

For ERP and Inventory Management Systems, source code will not be handed over, as it is the company's intellectual property. This is standard practice across the industry to prevent piracy.

• • Before project commencement, you will be introduced to all developers assigned to your project.
• • Developers may choose not to disclose their primary employer. Please be considerate—each developer has been vetted and will share relevant past project experience.

For MLM websites or applications, full transparency is required. Our role is to develop, not judge—clear communication ensures accurate implementation.