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Legal

Privacy Policy for Client and Company Applications

How we collect, use, protect, and retain data across customer apps and our own company apps.

Overview

This policy applies to applications, websites, internal tools, and services operated by New Tab Software Solution for customers and for our own company operations.

Who This Policy Covers

We build and operate software in two contexts: customer-facing products for clients and internal company apps used by our team. In both cases, we handle personal data carefully and use it only for legitimate business purposes.

Information We Collect

  • Contact details such as name, email address, phone number, and company name.
  • Account and support data, including login identifiers, roles, preferences, and request history.
  • Usage data such as device type, browser, pages visited, timestamps, and error logs.
  • Project-related content that you submit through forms, chats, uploads, or support channels.

How We Use Information

  • To deliver the software, app, or service you requested.
  • To support onboarding, support tickets, maintenance, and feature updates.
  • To secure systems, detect misuse, and improve performance.
  • To communicate about project status, billing, service notices, and administrative updates.

Customer Apps vs Our Company Apps

  • For customer apps, we process data on behalf of the client and follow the client's instructions, contract terms, and security requirements.
  • For our own company apps, we act as the data controller and decide how data is used for operations, support, and product improvement.
  • We apply the same security baseline to both: least-privilege access, logging, secure storage, and review of third-party integrations.

Sharing & Third Parties

  • We do not sell personal data.
  • We may share data with cloud providers, payment processors, email services, analytics tools, or subcontractors only when needed to run the service.
  • If a customer app uses an external vendor, we choose providers that align with the project's compliance and data-processing needs.

Security Measures

  • We use access controls, secure authentication, encrypted transport, and monitored infrastructure.
  • Administrative access is limited to authorized team members on a need-to-know basis.
  • We review third-party integrations and remove access when it is no longer required.

Data Retention

We retain data only as long as needed for the service, legal compliance, dispute resolution, and business records. When retention is no longer required, we delete or anonymize data where practical.

Your Rights

  • You may request access to, correction of, or deletion of personal data, subject to legal and contractual limits.
  • You may request that we stop using certain data for marketing or non-essential communications.
  • If your data belongs to a customer-managed app, we may route the request to the app owner for approval when required by contract or law.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children under 13 without appropriate consent where required by law.

Changes to This Policy

We may update this policy when our services, legal requirements, or technical practices change. The latest version will always be published on this page.

Need clarification on this policy? Reach out and we’ll help.

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